Not all online surveys work out as planned. That’s a sad message to start an article with – especially coming from a survey site – but it’s the truth.
NPS, which stands for Net Promoter Score, is a simple methed that can indicate how your customers think about you - be it positively, negatively, or neutrally.
Trying to write your online survey but no idea where to begin? Here are some pointers to help you get started.
What that difference is, you ask? Easy: the weight of a potato versus its color. Doesn't make sense? Of course it doesn't. But it will, shortly.
Online surveys are an effective tool for getting quick and concrete feedback from customers and site-visitors, if done correctly.
Go check out some pointers here.